Privacy Policy

1. Introduction

Crystl Labs ("we," "our," or "us") is an independent technology studio dedicated to building proprietary applications. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, process, and safeguard your information when you use our mobile applications and website (crystllabs.com).

2. AI Processing and Your Data

Our applications leverage advanced Artificial Intelligence (AI) to provide core functionalities. To deliver these features, certain text, image, or contextual data you input into our apps must be transmitted to secure, third-party AI processing providers.

• Strictly Functional Use: Your data is transmitted solely for the purpose of computing and returning the requested result within the app.
• No External Training: We do not permit our third-party AI providers to use your personal inputs to train their public, foundational models.
• No Selling of Data: We absolutely do not sell, rent, or trade your personal inputs or generated outputs to data brokers or advertising networks.

3. Internal Analytics and App Improvement

Because we develop and scale our own products entirely in-house, we rely on data to improve user experience. We may collect anonymized, aggregated telemetry and usage data (such as crash reports, feature usage metrics, and device types). This data is strictly used internally by the Crystl Labs team to architect better frameworks, fix bugs, and optimize our proprietary software. It is never shared with outside agencies.

4. Data Security and Retention

We implement industry-standard encryption and security measures to protect data in transit and at rest. We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Transient data sent for AI processing is typically discarded by the provider immediately after the output is generated, unless otherwise specified in the app's specific settings.

5. Your Rights and Data Deletion

In accordance with Google Play Store policies and applicable privacy laws, you have the right to request the deletion of your personal data associated with our applications. To request data deletion, or if you have any questions regarding how your data is handled, please contact us.